We are here to provide the best customer experience
Zima offers comprehensive, affordable service and maintenance IT support plans for the IT departments of small to medium sized businesses. We serve San Jose and San Francisco (SFO) Bay Area. Let us serve your IT support needs, wou will get the precise level of support according to your business requirements. We can supplement your current help desk or system support staff or provide administration and managment of your entire network. Furthermore, we prepare you to meet the support needs of your IT infrastructure, properly and without confusion, with excellent customer service.
We build an honest relationship with our partners
Our focus is to build partnerships with our business partners while providing the best and relevant support your business needs. Whether you chose Fixed Fee Managment Service or Hourly Support Services, our team is dedicated to provide your seamless, stable, and secure solutions with highest customer focus.
- Help Desk, we are offering high-end user-level support for Windows, Mac, and Linux. We will be there when you need answer to your technical questions.
- Providing help desk staff, so you can comfortably manage your core business
- Vendor Management, we will manage your technology vendors for you, and help you evaluate best solutions for your business
- Virtual CTO, we offer solutions how to manage your technical resources
Our service includes managing and preparing for disaster recovery. We ensure our clients are ready to continue their business in the event of natural disasters, emergencies, or unintentional deleted files.
We work with you to simplify and optimize your infrastructure. You are no longer limited to a single vendor to provide you with all of you infrastructure needs. We want to improve your productivity and find the best vendors for you while allowing for your business agility and cost reduction
We offer support for Office 365 enterprise-class tools that can work on Windows, Macs, and mobile devices
Voice over IP services allow your business phone service through broadband internet connection
We will configure your printers and support your office needs and address any print defects occurring in the printer